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Resource
3 January 2014
Although official records state that 3% of staff are managers, new research suggests that around a third of hospital staff have substantial managerial roles. Most of these managers occupy dual roles as clinicians and managers, but do not always get...
Development • Outcomes • Quality improvement
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Blog
15 January 2014
Excited yet just a little daunted, Janice pushed open the big green door and entered the Department for Making People Work Harder. The horn-rimmed spectacles of the fearsome PA to the CEO glinted in the afternoon sun as Janice announced her arrival...
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Resource
16 January 2014
FMLM QI Lead Dr Nikita Kanani and our colleagues from the Royal College of Physicians, Dr Stephen Webb and Dr Sam Alimam discussed why quality improvement is a core skill for doctors, and learned top tips about QI.
Learning to make a difference (...
Quality improvement
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Article
16 January 2014
“Healthcare delivery is a fact-free zone.” So began our week at Harvard Business School, braving the polar vortex and demonstrating how alarmingly little we know about the real outcomes of the care that we deliver, or the true costs of...
Outcomes • Quality improvement
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Blog
16 January 2014
It's that feeling I love - when one can look back at a year just been, marvel at the speed at which it has seemingly traversed us, smile at our success and laugh at our iniquities. And then there's that equally satisfying feeling that you get to do...
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Resource
17 January 2014
The rise of the ‘Clever economy’ and radically shifting cultural trends reveal a world which is much less impressed by hierarches, whether professional or managerial: We want – and expect – to be engaged. We want – and expect – to co-create our...
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Blog
3 August 2013
Q: Is it true you have started using Twitter?
A: Yes, absolutely!
Q: But surely that’s not your thing? I thought I was the unconventional one. When did you start this up? Why?
A: I just got fed up with not knowing what it was all about….some leaders...
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Resource
20 January 2014
One of the aims of the Health and Social Care Act was to depoliticise the everyday running of the health service. As a result of the Act many of the key bodies, such as NHS England, have now become one step removed from the political sphere....
Development
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Resource
30 January 2014
This was an interactive session helping junior doctors to explore how to develop skills to become a mentor to medical students.
Dr Claire Marie Thomas looked at how to typify your mentee so as to guide you in which type of mentoring and coaching...
Development
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Blog
4 February 2014
Life begets life. Energy begets energy. It is only by spending oneself wisely that one becomes rich in life - Eleanor Roosevelt
Eleanor Roosevelt was an introvert. I am an introvert. Now, you are undoubtedly wondering why that's even relevant. Let...