Miss Lynsey Forsey
Following a degree in Psychology at the University of Sussex, Lynsey worked in brain injury rehabilitation. This ignited a passion to support those unable to communicate. She completed a postgraduate diploma/MSc in Speech and Language Therapy (SLT) at City University London, then trained at Manchester Metropolitan University to treat people with swallowing disorders. Lynsey’s clinical experience includes: critical care, video fluoroscopy, tracheotomy management, learning disabilities and autism, stammering and gender reassignment. She has co-ordinated student placements, delivered lectures and has examined SLT students.
Lynsey has worked as a Quality Lead (QL) at Cornwall NHS Foundation Trust since 2018. She completed the University of Bath - Quality Improvement (QI) in Healthcare and the NHS England Quality, Service Improvement and Re-design (QSIR) practitioner programme. She has since become an associate faculty member of QSIR, teaching the syllabus and participating in assessing others.
As a QL, Lynsey focuses on safety, effectiveness and on promoting positive experiences for patients and staff. She leads on a portfolio of projects. Lynsey is a trained Mental Health First Aider and has participated in the Northumbria University Just Culture programme. She is an alumni of Spread Academy, focused on large-scale change. She is a ‘Making data count’ ambassador and teaches ‘Plot the dots’. She champions the QI social movement 15 seconds 30 minutes.
Lynsey’s investment in creating positive change was recognised in 2021 when she successfully applied to join Q community. Her work was recently acknowledged nationally when she was asked to present at the NHS Care Co-ordinators forum.
Reason for applying for the scheme
An experienced clinician passionate about change, Lynsey’s experience of working clinically at multiple trusts and organisations, across the spectrum from affluence to deprivation, has given a visceral understanding of the direct impact that inequalities have on life opportunities and health outcomes.
With a view to using her clinical knowledge and experience of quality improvement methodology, Lynsey was motivated to apply for the scheme as an opportunity to develop her leadership and project management skills at a regional level to engage stakeholders in credible sustainable programmes.
The following areas are of especial interest to Lynsey: Modern compassionate leadership to support NHS staff to feel autonomy, mastery and relatedness to experience satisfaction and joy at work, with a focus on flattening hierarchies. The inter-relationship between staff wellbeing and patient experience. The role of digital solutions and increased health literacy in reducing inequalities. Personalisation agenda / Co-led care - As per the NHS Long Term Plan, Lynsey is passionate about shifting the dynamic so that people are activated and authentic co-leaders and clinicians are skilled in enabling this change.
The following quote from Don Berwick summarises what Lynsey believes the outcome can be when care is truly personalised: 'We have really good data that shows when you take patients and you really inform them about their choices, patients make more frugal choices. They pick more efficient choices than the health care system does.” The outcome being people living longer healthier lives with less need for health services. Lynsey aspires to be part of this change.
